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The Linux Foundation Tackles Safe Open Standards for AI Voice Assistants

By 24/06/2021No Comments

The Linux Foundation on Tuesday announced the Open Voice Network, an open source association dedicated to advancing open standards that support the adoption of AI-enabled voice assistance systems.

Organizations are beginning to develop, design, and manage their own voice assistant systems that are independent of today’s general-purpose voice platforms. The desire to manage the entirety of the user experience is driving this transition.

This control includes the sound of the voice, the sonic branding, and the content. The goal is to integrate voice assistance into multiple business processes and brand environments from the call center to the branch office and the store.

To achieve this goal organizations must protect the consumer and the proprietary data that flows through voice. The Open Voice Network will support this evolution by delivering standards and usage guidelines for voice assistant systems that are trustworthy, inclusive and open.

The role of the foundation in this process is to prioritize trust and interoperability in a voice-based digital future. Founding members of the Open Voice Network include Target, Schwarz Gruppe, Wegmans Food Markets, Microsoft, Veritone and Deutsche Telekom.

The Linux Foundation is a nonprofit organization enabling mass innovation through open source. The newly created Open Voice Network it sponsors is an open-source association dedicated to advancing open standards that support the adoption of AI-enabled voice assistance systems.

LF expects voice to be a primary digital interface going forward. Its technology will result in a hybrid ecosystem of general-purpose platforms and independent voice assistants that demand interoperability between conversational agents of different platforms and voice assistants.

The Open Voice Network is dedicated to supporting this transformation with industry guidance on the voice-specific protection of user privacy and data security.

Few industry groups exist yet to pursue voice assistant standards. One such group, however, is the W3C Voice Interaction Community, according to Jon Stine, executive director, of Open Voice Network.

“We are not aware of any other nonprofit industry associations with a comparable remit of standards, industry awareness (including ethical use guidelines), and advocacy,” he told LinuxInsider.

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